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Help Desk

SUNY Canton Information Services regular Help Desk hours are:

Monday through Thursday - 8:00 am to 5:00 pm EST
Friday - 8:00 am to 4:30 pm

For ANGEL support during these hours, call 315-386-7448 or email helpdesk@canton.edu.

For additional ANGEL support contact the Open SUNY Helpdesk at 1-800-875-6269 (toll-free within the United States).

Monday through Thursday - 8:00 am to 9:00 pm EST
Friday - 8:00 am to 5:00 pm
Saturday - 10:00 am to 5:00 pm
Sunday - 1:00 pm to 9:00 p,

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FAQ's

  1. Username and Password (Email, Network, ANGEL)

    Each student,faculty/staff member is assigned a campus computer username and password to be used for network logon, email and ANGEL. Each person's username is printed on his/her official schedule.

The default user password for students is set using the following individual information:
  • the two digit day of birth,
  • the first three letters (first letter capitalized) of the month of birth,
    and the last 4 digits of their SUNY Canton Banner ID.
  • For example, if your birthday is February 1 and your Banner ID number is 123456789, your password would be 01Feb6789. Please note that passwords are case-sensitive.

Individuals are responsible for the security of their accounts. Passwords should not be shared.

Users should LOG OFF their accounts at the end of each PC session.

All users are responsible for complying with SUNY Canton's Computer & Network Use Policy.

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Software Downloads

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Securing your PC

  1. Virus Protection

    If you bring a computer to campus, it MUST be running up to date anti-virus software.

  2. Operating System Updates
  3. Adware Tools
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Technology Enhanced Classrooms

Building *PC classroom Extron Desk (X) or Other Desk Information/Notes
CAMP CENTER Expression Desks (2)
COOK 102 X
COOK 206 X
KINGST Expression Desk
LIBRY 122*  
NEV-N 102 X
NEV-N 115 X
NEV-N 119* X  
NEV-N 125 X
NEWELL 107 X
NEWELL 109 X
PAYSON 105 LCD TV Cart cart contains LCD TV, DVD/VCR combo unit, mini doc camera & PC
PAYSON 109 X DL classroom
PAYSON 111 LCD TV Cart cart contains LCD TV, DVD/VCR combo unit, mini doc camera & PC
PAYSON 124 X DL classroom
PAYSON 202 LCD TV Cart cart contains LCD TV, DVD/VCR combo unit, mini doc camera & PC
PAYSON 204 LCD TV Cart cart contains LCD TV, DVD/VCR combo unit, mini doc camera & PC
PAYSON 205 X
PAYSON 206 X
PAYSON 209 LCD TV Cart cart contains LCD TV, DVD/VCR combo unit, mini doc camera & PC
PAYSON 211 X
PAYSON 212 X
PAYSON 213 X
PAYSON 214 X
PAYSON 215 LCD TV Cart cart contains LCD TV, DVD/VCR combo unit, mini doc camera & PC
PAYSON 216 LCD TV Cart cart contains LCD TV, DVD/VCR combo unit, mini doc camera & PC
PAYSON 218 LCD TV Cart cart contains LCD TV, DVD/VCR combo unit, mini doc camera & PC
PAYSON 219 X
WICKS 006* X
WICKS 008* X
WICKS 102 X  
WICKS 202 X
WICKS 204 X
WICKS 206 X
WICKS 208 X
WICKS 212* LCD TV Cart cart contains LCD TV, DVD/VCR combo unit, mini doc camera & PC

 

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Information Services
SUNY Canton
34 Cornell Drive
Canton, NY 13617

Southworth Library
315-386-7448

Help Desk Hours:
Monday-Thursday: 8 am – 5 pm
Friday: 8 am – 4:30 pm
New York Time (GMT -5)