Minimum Technical Requirements for ANGEL Users

Mozilla Firefox is the recommended browser for ANGEL. If you experience technical difficulties with ANGEL and are using Internet Explorer, please try Firefox instead.

Firefox is a free browser and can be downloaded from
To install Firefox, save the installation file to your PC desktop. Then double-click the saved file to begin installation. Follow the on-screen instructions.


Please check the following system requirements to
ensure accessibility to your ANGEL courses:

  • Operating System: Microsoft Windows XP, Windows Vista, Windows 7 or Macintosh OS X

  • Browser: Internet Explorer 7 or higher or Mozilla Firefox 2 or higher

  • Hardware: 256 MB of RAM, 1GB free hard disk space

  • Connection to the Internet: (broadband connection, such as RoadRunner or DSL, is preferred). Broadband connections are recommended for assessments (tests/quizzes). Dial-up connections may not be as reliable when taking exams or quizzes online.

  • Software: Microsoft Word, Microsoft PowerPoint (or PowerPoint Viewer), Adobe Acrobat Reader. Some course content may require additional software.

For technical questions, please contact the Help Desk
at: or phone (315) 386-7448


Note: Cookies must be enabled for ANGEL to function correctly. Some people do not permit cookies on their computer, but ANGEL needs to set what's called a "Session" cookie in order to work. You will not be able to log onto the system until you permit ANGEL to set that cookie.

Setting for Internet Explorer:

  • Go to the Tools menu and select Internet Options.
  • Click on the Privacy Tab. The privacy must be set to "Medium" or lower in order for ANGEL to work.
  • Click on OK to save the changes.
  • Quit Internet Explorer

Pop up blockers: ANGEL is able to launch new browser windows for certain interactive tools or to display course content. If your pop-up-blocker is on, it can prevent course-related tools and/or content from being displayed properly. Subsequently, you may need to turn-off your pop-up-blocker temporarily while doing coursework.

Firewalls: Company firewalls such as those found at banks or military bases can prevent ANGEL content from getting through to your computer. Network technicians will rarely if ever allow this content through. Personal firewalls such as those found within the Windows XP operating system can be configured to disallow content such as ANGEL material. If you are having trouble accessing ANGEL you should check your personal firewall settings.