Home > Financial Aid > Refunds
The college issues refunds to students and parents when the amount paid on the student account exceeds the charges incurred.
Financial aid refunds begin the 4th week of classes each semester after federal financial aid funds have been received and processed. Refunds from New York State aid are typically not available until week 6-8 of classes due to the lengthy certification process.
Students will receive an email notifying them when financial aid has been paid to their account and a separate email when a refund has been posted.
Student Refunds: Refunds are sent electronically to BankMobile Disbursements on a weekly basis and distributed based on the distribution method you choose (pending any technical difficulties). Your choices are a debit card, direct deposit, or paper check by mail. Failure to select a choice will result in a delay of your refund up to 21 days.
Parent Refunds: Issued by paper check only by the college. There is currently no electronic option for parents. Parent refund checks are mailed on Fridays.
If you have any questions or concerns, contact the One Hop Shop for assistance.
Refunds for all students are issued through BankMobile Disbursements. Students should visit RefundSelection.com to select a refund preference.
- Refund Choices: bankmobiledisbursements.com/refundchoices
Refunds are sent electronically by SUNY Canton to BankMobile Disbursements weekly and are expected to be distributed on Fridays pending any technical difficulties.
If you have questions or require assistance, please use the EasyHelp link, contact BankMobile Disbursements at 844-WOW-BANK, or email email@example.com. If they are unable to assit you, please contact the One Hop Shop.