NORTHSTAR WEB

 

 

Northstar Web is a web-based system that allows students to log on to a website and access various school information such as course schedules, grades, unofficial transcripts, financial aid history, registration status, and account summaries.   The system is available for use of SUNY Canton students, beginning with those who registered in the Fall 2003 term, and onwards.  Returning students who have used the system before should still be able to login with the same PIN they used in prior semesters. 

 

For new students, or for returning students who have never used the system, please follow instructions shown below.

 

 

 

 

Instructions on Accessing Northstar Web for the First Time:

 

1.     On your browser, go to the SUNY Canton website at www.canton.edu

 

2.    Click on the pull-down list at the bottom of the screen labeled ‘Choose your Link’.  From this alphabetical list look for ‘Northstar Web’ and click on this item.

 

3.     You are now in the Northstar Web homepage.  From this page, you can check out any of the options for information on different topics such as FinAid Information, Admissions, Course Listing, etc.  The option for Prospective Students allows students to submit information for possible admission into SUNY Canton.

 

4.     The first option, Enter Secure Area, is different from the other options in that it requires a User ID and PIN to get through.  The User ID is your Social Security Number or your Banner ID (see back of your college card).

 

5.    What is my PIN?

 

Your PIN is always a six-digit number.

 

·         For current students, your PIN can be found in the top right corner of your printed Official Schedule.

 

·         For returning students who have never used the system or have forgotten their PIN, you can either visit the Registrar’s Office or call (315) 386-7042.  Bring a photo ID with you when you go to the Office.

 

·         For Winterterm students, your PIN will be emailed to you by the Registrar’s Office.  

 

6.     Once you are in the Secure Area, Northstar Web will require you to change your PIN immediately.  You will be asked to type the old PIN once, and the new PIN twice, the second time to verify. The new PIN must be numeric and must be 6 digits long.

 

7.    After you have defined your new PIN, you will be asked to define a security question and the answer to that question.  This security question could be useful in the future if you forget your PIN, so make sure you remember what you specified here.  Please bear in mind that the question is not a memory question to help you to remember the PIN.  It is a question which has an answer known only to you, and if you provide the right answer, you will then be able to define a new PIN for yourself.  A simple one-word answer is recommended, as spaces matter when the system compares your answer with the one stored in the database.  The answer is also case-sensitive.

 

8.     After your new PIN has been defined, the Terms of Usage page will appear, and you can either accept the terms or exit out.  If you accept the Terms of Usage, the Main Menu page will appear, with 2 submenus, Personal Information and Student Registration and Records; Billing; Financial Aid.

 

9.     You have now successfully logged into the Northstar Web system.  There is a link to a User Guide in the Main Menu which provides an overview of the various options in the system.

 

 

10. The Personal Information Menu will provide you with options such as changing PINs, viewing addresses, phone numbers, email addresses, and information on how to request name or address changes.

 

11. The Student Registration and Records; Billing; Financial Aid  Menu has more submenus, namely Registration, Student Records, and Financial Aid.  You can see various information such as your course schedule, midterm grades, final grades, unofficial transcript, financial aid details,etc.  Most options are inquiry screens, but there are also some online updates that you can do, like changing emergency contacts or marital status. 

 

12. For security purposes make sure that you exit the system when you are done or if you will be away from your computer for any length of time.  The EXIT link appears in the upper right corner of the screen.

 

13. If you encounter any problems or if you wish to share comments or feedback on the system, please call Help Desk at  7448 or send an email to address helpdesk@canton.edu

 

 

 

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