NORTHSTAR WEB
Northstar Web is a web-based system that
allows students to log on to a website and access various school
information such as course schedules, grades, unofficial transcripts, financial
aid history, registration status, and account summaries. The system
is available for use of
SUNY Canton students, beginning with those who registered in the Fall 2003 term, and onwards.
Returning students who have used the system before should still be able
to login with the same PIN they used in prior semesters.
For new students, or for returning
students who have never used the system, please follow instructions shown
below.
Instructions on Accessing Northstar Web for the First Time:
1.
On
your browser, go to the SUNY Canton website at www.canton.edu
2. Click on the pull-down list at the
bottom of the screen labeled ‘Choose your Link’. From this alphabetical list look for ‘Northstar Web’ and click on this item.
3.
You
are now in the Northstar Web homepage. From this page, you can check out any of the
options for information on different topics such as FinAid
Information, Admissions, Course Listing, etc.
The option for Prospective Students allows students to submit
information for possible admission into SUNY Canton.
4.
The
first option, Enter Secure Area, is different from the other options in that it
requires a User ID and PIN to get
through. The User ID is your Social Security Number or your Banner ID (see back of
your college card).
5. What is my PIN?
Your
PIN is always a six-digit number.
·
For current students, your PIN can be found in the top right
corner of your printed Official Schedule.
·
For returning students who have never
used the system or have forgotten their PIN, you can either visit the Registrar’s Office or call
(315) 386-7042. Bring a photo ID with
you when you go to the Office.
·
For Winterterm students, your PIN will be emailed to you by the
Registrar’s Office.
6.
Once
you are in the Secure Area, Northstar Web will require you to change your PIN
immediately. You will be asked to type
the old PIN once, and the new PIN twice, the second time to verify. The new PIN
must be numeric and must be 6 digits long.
7. After you have defined your new PIN,
you will be asked to define a security question and the answer to that
question. This security question could
be useful in the future if you forget your PIN, so make sure you remember what
you specified here. Please bear in mind
that the question is not a memory question to help you to remember the
PIN. It is a question which has an
answer known only to you, and if you provide the right answer, you will then be
able to define a new PIN for yourself. A
simple one-word answer is recommended, as spaces matter when the system
compares your answer with the one stored in the database. The answer is also case-sensitive.
8.
After
your new PIN has been defined, the Terms of Usage page will appear, and you can
either accept the terms or exit out. If
you accept the Terms of Usage, the Main Menu page will appear, with 2 submenus,
Personal Information and Student Registration and Records; Billing; Financial
Aid.
9.
You
have now successfully logged into the Northstar Web system. There is a link to a User Guide in the Main
Menu which provides an overview of the various options in the system.
10. The Personal Information Menu will
provide you with options such as changing PINs, viewing addresses, phone
numbers, email addresses, and information on how to request name or address
changes.
11. The Student Registration and Records;
Billing; Financial Aid Menu has more
submenus, namely Registration, Student Records, and Financial Aid. You can see various information such as your
course schedule, midterm grades, final grades, unofficial transcript, financial
aid details,etc. Most options are
inquiry screens, but there are also some online updates that you can do, like
changing emergency contacts or marital status.
12. For security purposes make sure that
you exit the system when you are done or if you will be away from your computer
for any length of time. The EXIT link
appears in the upper right corner of the screen.
13. If you encounter any problems or if
you wish to share comments or feedback on the system, please call Help Desk
at 7448 or send an email to address helpdesk@canton.edu