[RESOLVED] Angel and Banner currently unavailable

January 22nd, 2014

1:35PM: Our hosting provider has resolved the network issues.  Angel and Banner (UCanWeb) are now available. 12:45PM: Our hosting provider for Angel and Banner (UCanWeb) is currently experiencing network issues.  At this time both services are unavailable.  We will update when we have more information.


Internet access issues

January 17th, 2014

9:28AM:  We are experiencing issues with our campus Internet connection.  Our Internet Service Provider is reporting network issues in their Syracuse office and they currently have no estimated time for resolution.  Access to Banner and Angel is affected by this outage.


[COMPLETED] Exchange maintenance this evening

January 16th, 2014

6:09PM: Exchange maintenance completed. There will be maintenance conducted on our Exchange servers this evening, starting at 4:30PM.  During this time, you may notice sporadic issues connecting to email as servers are updated and rebooted.


CryptoLocker ransomware

October 31st, 2013

Ransomware is malware that prevents or limits access to your computer or its files until you pay a ransom to the attacker.  CryptoLocker has proven to be an effective version of ransomware. You can get infected by CryptoLocker via different vectors: Open an email attachment that contains CryptoLocker.  Some of these emails have masqueraded themselves […]


[RESOLVED]: Aug 29, 2013 9:40 PM – Exchange Online Service Issue

August 29th, 2013

Microsoft has identified an issue where some customers served from the Americas may be experiencing problems connecting to the Exchange Online Service with multiple protocols, including Outlook and OWA. Engineers are currently investigating the issue. UPDATE: Aug 29, 2013 10:40 PM Microsoft has identified an issue where some customers served from the Americas may be […]


Exchange maintenance this evening from 5PM – 10PM

August 14th, 2013

08/15 We will be conducting another round of maintenance on our Exchange email servers this evening starting at 5PM until 10PM to correct a hardware issue and install security updates. During this time you may experience sporadic connection issues as servers are updated and rebooted. 08/14 We will be conducting maintenance on our Exchange email […]


Student email has been cutover to Office 365

August 11th, 2013

8/11 – 10:45AM All new email for student email accounts is now being routed to Office 365. No new email will be sent to Icewarp, nor can email be sent from Icewarp. Please refer to the project page for more information: http://www.canton.edu/it/projects/email. The Icewarp web interface remains available at http://oldmail.canton.edu. 8/11 – 11:30AM Your Outlook […]


Sunday, August 11th @ 10AM – Student email cuts over to Microsoft Office 365

August 6th, 2013

Throughout the summer a project has been underway to migrate your email from Icewarp to Microsoft’s hosted Office 365 solution.  The email system will change, but your email address will stay the same. Office 365 has a host of improvements over Icewarp, including: A modern web interface that has cross browser compatibility 25GB of storage […]