[RESOLVED]: Aug 29, 2013 9:40 PM – Exchange Online Service Issue

Microsoft has identified an issue where some customers served from the Americas may be experiencing problems connecting to the Exchange Online Service with multiple protocols, including Outlook and OWA. Engineers are currently investigating the issue.

UPDATE: Aug 29, 2013 10:40 PM

Microsoft has identified an issue where some customers served from the Americas may be experiencing problems connecting to the Exchange Online Service. Affected users may be unable to access email via Outlook, OWA, and mobile devices. Engineers have identified that impact was caused by upgrades to the environment, and are currently working on steps to restore service.

UPDATE: Aug 29, 2013 11:35 PM

Microsoft has identified an issue where some customers served from the Americas may be experiencing problems connecting to the Exchange Online Service. Affected users may be unable to access email via Outlook, OWA, and mobile devices. Engineers have identified that impact was caused by upgrades to the environment, and are implementing a fix to restore service.

UPDATE: Aug 30, 2013 12:32 AM

On Friday, August 30, 2013 at approximately 12:50 AM UTC, Microsoft identified an issue where some customers served from the Americas may have experienced problems connecting to the Exchange Online Service. Affected users were unable
to access email via Outlook, OWA, and mobile devices. Investigation determined that upgrades to the environment had impacted domain controller health, causing an unexpected outage. Engineers implemented a fix to restore domain controller
health across the environment, and then confirmed all Exchange services were restored. The issue was successfully fixed on Friday, August 30, 2013 at 3:45 AM UTC.

Comments are closed.