- Help Desk
- FAQ's
- Software Downloads
- Securing your PC
- Technology Enhanced Classrooms
- Vista Compatibility
Help Desk
SUNY Canton Information Services regular Help Desk hours are:
Monday-Friday: 8 a.m. – 5 p.m. New York Time (GMT -5)
For ANGEL support during these hours, call 315-386-7448 or email helpdesk@canton.edu.
For additional ANGEL support contact the SLN Helpdesk at 1-800-875-6269 (toll-free within the United States) or Helpdesk@sln.suny.edu.
Monday through Thursday - 8:00AM to 9:00PM EST
Friday - 8:00AM to 5:00PM
Saturday - 1:00PM to 5:00PM
Sunday - 1:00PM to 9:00PM
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FAQ's
- If your PC konks out!
- Buying a new PC
View PC quotes - Username and Password (Email, Network, ANGEL)
Each student,faculty/staff member is assigned a campus computer username and password to be used for network logon, email and ANGEL. Each person's username is printed on his/her official schedule. The list of usernames is also posted at the Help Desk in Wicks Hall 212.
The default password for each user is the two digit day of birth, the first three letters (first letter capitalized) of the month of birth, and the last four digits of the social security number, ex., 01Feb5555.
Individuals are responsible for the security of their accounts. Passwords should not be shared.
Users should LOG OFF their accounts at the end of each PC session.
All users are responsible for complying with SUNY Canton's Computer & Network Use Policy found on the IS website.
- Password Reset (Email, Network)
- Username and Password (Northstar)
- Password Reset (Northstar)
- Network Problems
- Common Problems of student PCs
- Help Desk Knowledge Base
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Software Downloads
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Securing your PC
- Virus Protection
If you bring a computer to campus, it MUST be running up to date anti-virus software. The Canton campus license for Sophos AV allows students to install this anti-virus software on personally owned computers. For download and installation instructions, click here
- Operating System Updates
- Adware Tools
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Technology Enhanced Classrooms
| Building | *PC classroom | Extron Desk (X) or Other Desk | Notes | |||
| CAMP CTR | Expression Desks (2) | |||||
| COOK | 102 | make-shift mm cart | ||||
| COOK | 206 | X | ||||
| KINGST | Expression Desk | |||||
| LIBRY | 122* | X | ||||
| NEV-N | 102 | X | ||||
| NEV-N | 115 | X | ||||
| NEV-N | 119* | X | Dec, 06 installation | |||
| NEV-N | 125 | X | ||||
| NEV-S | 114* | X | Dec, 06 installation | |||
| NEWELL | 107 | X | ||||
| NEWELL | 109 | X | ||||
| PAYSON | 109 | X | ||||
| PAYSON | 124 | X | DL classroom - controller needed | |||
| PAYSON | 205 | Expression Desk | ||||
| PAYSON | 211 | X | ||||
| PAYSON | 212 | X | ||||
| PAYSON | 213 | make-shift mm cart | ||||
| PAYSON | 219 | X | ||||
| WICKS | 006* | X | ||||
| WICKS | 008* | X | ||||
| WICKS | 102 | X | all but sound complete | |||
| WICKS | 105 | make-shift mm cart -- leftover equipment from W102 | ||||
| WICKS | 109 | make-shift mm cart | ||||
| WICKS | 202 | X | ||||
| WICKS | 204 | X | ||||
| WICKS | 206 | X | ||||
Information Services
SUNY Canton
34 Cornell Drive
Canton, NY 13617
Southworth Library
315-386-7448
