Blackboard Info Center


Blackboard (Bb) is SUNY Canton's Learning Management System used for online courses and supplements.
Go to or click on Blackboard

Log on to Blackboard with your NetID and Password.


If you have any questions or issues with your NetID or password, please contact the SUNY Canton Help Desk


Phone: 1-315-386-7448



Important Functions


  • Please visit our Training Dates and Times webpage for a complete listing of training times and resources. If you have any questions about the training, or would like to set up individual or group sessions, please email

Important Resources

Getting Help

SUNY Canton Online Learning (Open Monday - Friday, 8:00 am - 4:30 pm)
Phone: 315-386-7118
Chat With Us!

Open SUNY HelpDesk for after hours and evening support:
Phone: 1-844-673-6786 or 518-320-1300
Submit A Ticket

SUNY Canton HelpDesk for NetID, PC, or network issues:
Phone: 315-386-7448

Registrar for enrollment questions:
Phone: 315-386-7616
Fax: 315-379- 3819


Order Textbooks

Most Common Student Questions

  • I can’t see my class:

    Did you pay?

    If yes, it can take up to 24 business hours from payment for classes to appear. If it has been 24 business hours since you paid, there may be other issues including holds on your record in UCanWeb, or technical issues. If you can’t see your class, contact the Registrar office at (315) 386-7616.

    When did you register?

    If you registered on the last possible day, it could take an additional 24 business hours for your class(s) to appear.

    Are you taking a face-to-face or an online class?

    If your class is face-to-face, the instructor has not turned the class on yet.