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Students are reminded that these are the general technology requirements for taking online courses. Specific technical requirements may be found in the course information listed in Blackboard. Students needing assistance should contact the Help Desk by e-mail helpdesk@canton.edu or by phone at 315.386.7448.

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Technical Requirements

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Office of
the Registrar

Barbara N. Porter
SUNY Canton
34 Cornell Drive
French Hall 100 Canton, NY 13617

If you have questions or need assistance, call the Registrar's office at 315.386.7042 or email registrar@canton.edu

Technology Requirements for Taking Online Courses

A computer with access to the Internet

Operating System: Windows 2000 or Windows XP or Macintosh OS X.3
Hardware: 256 MB of RAM, 1GB free hard disk space
Connection to the internet (broadband connection, such as RoadRunner or DSL, is preferred; dial-up users should read additional information)
Software: Microsoft Word, Microsoft Powerpoint (or Powerpoint Viewer), Adobe Acrobat Reader. Some course content may require additional software.
Browser:
- Internet Explorer 6 or higher for Windows
- Internet Explorer 5.2 or Safari 1.2 for Macintosh

Note: Cookies must be enabled for Blackboard to function correctly. Some people do not permit cookies on their computer, but Blackboard needs to set what's called a "Session" cookie in order to work. You will not be able to log onto the system until you permit Blackboard to set that cookie.

To permit cookies in Internet Explorer:

Go to the Tools menu and select Internet Options.
Click on the Privacy Tab. The privacy must be set to "Medium" or lower in order for Blackboard to work.
Click on Ok to save the changes.
Quit Internet Explorer.

Additional useful software:
The following plug-ins are downloaded free of charge

Need IE? Download the latest version here!

Used to read .pdf files. (Portable Document Format)

PowerPoint Viewer 97 (2002 Release)
View PowerPoint 97, 2000, and 2002 presentations. You only need this viewer if you do not already have PowePoint on your computer.

Word 97/2000 Viewer (Windows 95/98/NT)
Microsoft Word users can share documents with those who do not have Word and users without Word can open and view Word documents. You only need this viewer if you do not already have Microsoft Word on your computer.

Works 6.0 Converter for Works and Word Users
The Works 6.0 Converter allows you to convert word processor documents created in Microsoft Works 6.0 to Microsoft Word and other Works programs. Specifically, this converter works with Works 2000, 4.5, and 4.x, and Word 2002, 2000, and 97.

Works 2000 Converter for Word 2000 Users
The Works 2000 converter allows you to open a Works 2000 .wps file in Word and to save a Word document as a Works 2000 .wps file.