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Travel Reimbursements

Employees who have or will submit travel and expense reports:

As you know, the SFS Travel and Expense module provides for direct deposit of payments. Since the go-live of the SFS, a very small number of direct deposits have not been distributed in an employee's account as they expected. For example, instead of the direct deposit going into the employee's checking or savings account, it was applied to their credit union loan. This is happening because the travel and expense direct deposit is being distributed by the employee's financial institution, particularly credit unions, in the same manner as the payroll direct deposit.  In most cases, the travel and expense direct deposit is being distributed to the employee's satisfaction, but may not for others.

SFS, the Office of the State Comptroller, and the Department of Taxation and Finance – Division of the Treasury are working on a solution to prevent the distribution from mimicking the payroll distribution. Until a solution is in place, we ask that employees follow the steps outlined in the attachment to help ensure their travel and expense direct deposits go into their accounts as expected.

Thank you!

» Employee Expense Payments

One significant change in SFS is travel reimbursements. Travel reimbursements will either be direct deposited or mailed to the address currently in PAYSERV for the individual.

  • Employees that receive part or all of their pay in a check will continue to receive a check for their travel/expense reimbursements. However, that check will be mailed to the same address as the one that appears on the employee’s paycheck. There is no option to have travel reimbursements returned to the campus or sent to an address different from the one on the paycheck.
  • Employees that have their full paycheck direct deposited to one bank account will have their travel/expense reimbursements deposited to that same account.
  • Employees that have their direct deposit split across more than one account will have their travel/ expense reimbursements deposited into the account where the balance of their pay goes. For example, if you have $300 per paycheck direct deposited to Bank A and the balance to Bank B, your travel/expense reimbursement will go to Bank B. If you are unsure how your direct deposit is set up in regard to multiple deposits or if you wish to make changes to your direct deposit account, contact Human Resources.
  • Employees will not receive any notification that a direct deposit has occurred, they would be aware that a reimbursement will be coming and the amount when they submit their Expense Report.
  • Employee reimbursements for travel/expenses will be paid on an ongoing basis and are not impacted by the payroll schedule.  Employees will be reimbursed as reimbursement vouchers are processed.


Office of Procurement & Travel Services
SUNY Canton
French Hall
34 Cornell Drive
Canton, NY 13617

(315) 386-7555
Fax: (315) 386-7925