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Maintenance, Operations, Student Property & Damages
Abandoned Property in the Residence Halls
Students who leave on campus housing for any reason at any time (housing release, expulsion, removal from residence hall, withdrawal, suspension, etc.) and leave personal belongings in their room/suite must arrange with the Residence Hall Director of their hall to collect their belongings within one week of leaving, if they are leaving during the semester. Students leaving at the end of the academic year must remove all of their belongings from the residence hall. Any unclaimed items will be disposed of immediately at the discretion of the College. If the College elects to move any belongings to storage, there will be a $50 fee for moving the belongings to storage and the student will be charged an additional $50 per week for every week the belongings are stored. Stored items may be disposed of by the college at any time, without notice. The College will not be responsible for mailing/shipping any belongings to students. The storage charges must be paid before the belongings will be released to the student. The college accepts no responsibility for student belongings that are lost or damaged due to theft, fire, flood, accidental or intentional disposal or for any other reason.
Student Property in the Residence Halls
SUNY Canton and Grasse River LLC do not provide coverage for loss or damage to student property in the residence halls and suites. Students are encouraged to make sure they have insurance coverage for themselves and their personal property. SUNY Canton and Grasse River LLC. shall not be liable to students or any other party for the occurrence of any of the following:
- Any failure of water, gas, heat, ventilation, air conditioning, light, power, telephone service, sprinkler system or any other utility service supplied to the buildings/rooms;
- Any injury or damage to persons or property caused by fire, bursting pipes or leaking of water, snow, gas, sewer or steam-pipes, sprinkler systems, the elements or any other unavoidable casualty;
- Any injury or damage to persons or property caused by any existing or future condition, defect, matter or thing in or on the Suite or the buildings;
- Any act, omission or negligence of any person in or about the buildings; and
- Any act of theft, burglary, vandalism, assault or other crimes.
Damage Policy
Prompt payment of any damage charges incurred by individuals is the best action, as it eliminates the possibility of degrees or transcripts being held up later on.
NOTE: The definition of “damage” is as follows: Any act (intentional or unintentional) which results in costs being incurred by the College. It is important to realize that nothing actually has to be broken in order for it to fall within this definition. Examples of this are situations which require College personnel to clean a location, re-paint something, etc.
Heat, Hot Water, or Electrical Problems
If you are experiencing problems with your heat, hot water, or electrical lighting, please contact your Residence Hall Director. If the Residence Hall Director is not available, please call the appropriate number below and inform the staff member of the specific problem. If a problem persists, please ask the Residence Hall Director to inquire as to the status of the problem’s resolution.
Weekdays - 8 am - 4 pm 315-386-7222
Weekends and evenings 315-386-7777
(University Police)
Maintenance and Cleaning
The cleaning staff is responsible for the cleaning of the common areas of the residence hall. These areas include all lounges, bathrooms, stairwells, laundry rooms, and corridors. The exceptions to this definition of common areas are the bathroom facilities included in a suite or private room. The residents of those rooms are responsible for the cleaning of their bathrooms. Any repairs that need to be done to any furniture or areas in the residence hall (this includes student rooms) should be brought to the attention of the Residence Hall Director. The Maintenance staff are the only ones authorized to make repairs. The cleaning staff will not clean areas in excess of ordinary debris.
Note: The cleaning staff will not clean a bathroom that is cluttered with toiletries, clothing, dishes, or other unnecessary items. These items will be discarded if left in the bathrooms.
At closing for the year, you are expected to fully clean your room of all personal belongings and leave the room in broom-swept condition. Any belongs left in a room/suite will be subject to immediate disposal by the college at the end of the semester.
Movement of Furniture
No person shall move lounge furniture, room furniture, or the contents of any residence hall room without written permission from the Residence Hall Director. Movement of furniture request forms may be obtained from the Residence Hall Director. Lounge furniture may not be removed from any lounge.
Recycling/Trash
SUNY Canton strongly supports recycling. Residents are required to separate trash and recyclables.
The college has a “Zero Sort” recycling system. A container is provided in your room and also in the wing. All recyclables go into one bin. Recyclables must be rinsed and clean.
To make this work we need your cooperation, so do not be afraid to ask questions of your R.A. or Hall Director.
Room Reservation & Housing Lottery
New students apply for housing by completing the On-Campus Form in UCanWeb. Housing assignments for new students are posted to UCanWeb in early August for the fall semester and early January for the spring semester.
Current students reserve rooms for the upcoming academic year during Room Reservation & Housing Lottery which takes place around March each year. Detailed information about this process will be provided to students via e-mail and in printed brochures prior to Room Reservation & Housing Lottery. Students should be aware that housing lottery numbers are created using an algorithm that factors in earned credit hours, grade point average and conduct history.
Room/Suite Inspections
Upon arrival, a link to the “Room/Suite Condition Report” for your room/suite will be provided to you. The completion of this form is the sole responsibility of the residents of the room/suite. This form is very important because it states the physical condition of your room/suite at the time you move in. Your RA will verify this record with you. When the residents have completed the information on the record, they electronically signs and dates it to show approval.
Whenever the occupancy of a room/suite changes, a resident should request a preliminary inspection of the room/suite be done. At this time the Room/Suite Condition Report will be used to identify any new damages. The individual(s) responsible for the damages will be billed and the Room/Suite Condition Report will be updated. This is why it is crucial that the residents fill out a very detailed and accurate record upon arrival. Any damages not noted on the original inspection may be charged to any/all occupants of the room/suite.
Formal room/suite inspections will occur at the end of each semester (December, April/May). At this time we ask that the residents make proper arrangements so that any damages in the rooms/suites can be verified and the proper individual(s) can be charged. At closing for the year, you are expected to fully clean your room/suite of all personal belongings and leave the room/suite in broom-swept condition.
Damage and cleaning charges in common areas of suites will be split among all suitemates unless one student voluntarily takes responsibility for the damage. It is your responsibility to ensure that the entire suite is clean and damage free; do not assume your suitemates will clean and repair the suite.
If at any time you have a question concerning the condition of something, please do not hesitate to ask. It will save some hassles at the end of the year.
Timetable for Repairs
Under Normal Conditions Maintenance Repairs
Broken Faucets...................................Same Day
Broken Outlets.....................................Same Day
Broken Sinks........................................Same Day
Broken Window.................................. .Same Day
Bulletin Boards.....................................7 Days
Ceiling Tile...........................................3-4 Days
Circuit Breakers...................................Same Day
Closet Doors........................................Could Go Until Next Semester
Elevators..............................................Same Day
Emerg. Lighting Exit Lights..................Same Day
Floor Tile..............................................3-4 Days
Fluorescent Lighting in Halls...............Same Day
Lamps, Janitors Interchange...............Same Day
Light Switches......................................Same Day
Locks and Doors..................................Same Day
No Cold Water......................................Same Day
No Hot Water, Bathrooms................... Same Day
Pest Control.........................................Monthly
Plugged Drains....................................Same Day
Plugged Sinks......................................Same Day
Plugged Toilets................................... Same Day
Smoke Detectors, Rooms/Halls...........Same Day
Washers/Dryers................................... 48 Hours
Water Main Breaks............................. Same Day
Power Outages for Underground
Cables Feeding Dorms...................2-3 Days
(Completed Under Emergency Contract - Students May Need to be Relocated or Sent Home)