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Program Integrity Regulations

NC-SARA Complaint Procedure

The NC-SARA Complaint Procedure is to be used by all distance education students attending SUNY Canton by way of its participation in the National Council for State Authorization Reciprocity Agreements, NC-SARA. NC-SARA policies provide consumer protection and complaint resolution to distance education students within multiple states.

SUNY Canton follows the complaint resolution policies and procedures outlined within the SARA Policy Manual and summarized on their webpage for Student Complaints. Consumer protection complaints resulting from distance education courses, activities, and operations may be submitted to SUNY Canton for investigation and resolution.

The student should begin the complaint process by following the SUNY Canton Student Complaint Procedure at the top of this webpage. If a student is dissatisfied with SUNY Canton’s resolution, a concern may be submitted to System Administration of the State University of New York as outlined on the SUNY Office of University of Life webpage for student concerns. And, if still not satisfied, a complaint may be submitted, within two years of the incident about which the complaint is made, to the New York State Education Department webpage on how to file a complaint about a college or university. Please note that this does not include complaints about grades or student conduct violations, which are to be fully addressed via campus processes, not through the NC-SARA complaint resolution procedures.

SARA - Approved Institution

NC-SARA Member

SARA - Approved InstitutionSUNY Canton participates in the State Authorization Reciprocity Agreements (SARA). SARA's policies help protect students and provide benefits to both states and institutions carrying out distance education in multiple states.

Mandatory Professional Licensure Disclosure

Professional licensure requirements vary from state to state. SUNY Canton academic programs are designed to meet New York State licensure requirements and may not meet requirements from other states. SUNY Canton provides disclosures, per U.S. Federal Regulations §668.14 and §668.43 and in compliance with the SARA Policy Manual version 25.2, on its licensure programs.