Home > Human Resources > EAP
Employee Assistance Program
EAP Brochure
What is the Employee Assistance Program (EAP)?
The Employee Assistance Program at SUNY Canton is a voluntary,
confidential assessment and referral program that provides
services as requested by employees. EAP is a benefit offered to you and your
family members. It is a voluntary program designed to offer a highly
professional, confidential source of help for people who need
assistance with personal problems or concerns. The program offers
assessment, referral and a 24- hour, 7-day a week answering service.
Services may include:
- Assistance with family related problems;
- Assistance with emotional or physical illness, alcohol, and other drug-related problems;
- Information on resources for child care, eldercare, legal and financial support services;
- Workplace health education and employee wellness programs.
Confidentiality is paramount. The only exceptions are:
- when information is required by law;
- when a person is likely to harm him/herself or others; or
- when a workplace rule is broken.
There are many ways to access EAP services:
Self Referral: Any employee may contact EAP directly by calling your local EAP coordinator. Contact information is listed on this brochure.
Supervisory Referral: A supervisor may suggest or recommend EAP to an employee but it is still the employee's decision whether or no to contact EAP.
Third Party Referral: Co-workers, friends, families and others may suggest contacting the EAP office for assistance.
Union Referral: Union representatives may also recommend EAP to an employee but it remains the employee's decision whether or not to contact EAP.
The SUNY Canton EAP Program is a Joint Labor/Management Program Supported By:
- Governor's Office of Employee Relations
- SUNY Canton Administration
- Civil Service Employees Association
- United University Professions
- Public Employees Federation
- Council 82
Obtaining EAP services is as easy as making a phone call. Coordinators will connect you to the services you need, professionally and confidentially.
For further information contact one of the SUNY Canton EAP coordinators: Joe Briggs, Beth Jones or Neil Haney at the EAP office 386-7404.
The SUNY Canton EAP Office:Payson Hall, Room 207
SUNY Canton
Canton, New York 13617
Phone: 386-7404
eapcoordinator@canton.edu
EAP Coordinators: Joe Briggs x7404, Beth Madlin x7964, Neil Haney x7097
For more information you can Visit the New York State EAP web page.
EAP Resources
Work Life Services
Work-Life Services provides New York State employees with a comprehensive network of resources to address their work, home, and life issues.
NYS-Balance
NYS-Balance, a free resource and referral service, will help you and your family with work, family, daily life, finances, health, and well-being. Just contact a consultant and describe your need. The consultant does the research and provides a list of resources and referrals. You can also search this website for information, articles, and interactive tools on a wide range of work and life issues
For all NYS Employees:
- Username: nys
- Password: balance
Toll-Free: 866-320-4760 TTY/TTD: 866-228-2809
You can also contact the regional EAP office:
Jim Monty, Adirondack Regional Representative
PO Box 296
1115 NYS Route 86
Ray Brook, New York 12977
Office: (518) 891-0735
FAX: (518) 891-0946
Cell: (518) 791-0413
- Administrative Services
- Human Resources
- Employment
- Payroll
- Policies & Procedures
- Research Foundation
- Training & Professional Development
- Affirmative Action Policies
- Alternate Work Schedules
- Awards for Excellence
- Benefits
- Campus Safety Committee
- Employee Recognition
- Ethics Guidelines
- Holiday Staffing
- Labor Contracts
- Professional Personnel Handbook
Human Resources
SUNY Canton
34 Cornell Drive
Canton, NY 13617
Phone: (315) 386-7325
Fax: (315) 386-7925








