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Apogee supports the internet connections in the SUNY Canton Residence Halls. Registration with Apogee is required prior to gaining access.
To create your Apogee Network account:
- Visit www.myresnet.com
- Select your service and create a unique username and password
- Logon and begin browsing
Additional resources such as connection guides, FAQs and information are available on the www.myresnet.com/support website. Upon completion of the registration process, you’ll be assigned an Apogee username/password. Keep this information for future use and be sure to keep it confidential by not sharing it with anyone.
If you are having problems connecting to the internet or are experiencing other problems, telephone Apogee Technical Support at 1-855-410-7379.
Apogee Technical Support will not repair broken computers. Some assistance with non-hardware related issues is available through the SUNY Canton Help Desk located in the Southworth Library Learning Commons building, Room 120.
SUNY Canton has two wireless networks available to users with personal devices:
- A guest network which is limited to Internet access only and requires daily registration. This network is not encrypted.
- A college community network which requires a network account as well as registration and assessment of the user’s device. This network has access to authorized portions of SUNY Canton’s network as well as the Internet. The network is encrypted using WPA 2 pre-shared key and requires an initial password.
Users who wish to connect their personal laptops and other mobile devices to SUNY Canton’s community wireless network will be required to register their device and have to meet the following criteria:
- For Windows platforms, operating system is Windows XP Service Pack 3 or newer and is current with security patches
- For Apple platforms, operating system is any version of OS X and is current
- Antivirus software is installed and kept current
- Note: Linux platforms and most smartphones/tablets will not be assessed by the system but will still require registration
These networks are available within all campus administrative and academic buildings. There is limited availability in the residence halls and outdoor areas.
802.11a/b/g/n is currently supported.
Review the following documents:
Connecting to SUNY Canton’s Secure Wireless Network (Requires Canton NetID)
Time Warner supports the cable television connections in the SUNY Canton Residence Halls. If you are having problems with your cable television service, please call Time Warner Technical Support at 1-866-339-8225.
2015-2016 Cable TV Upgrade Information
SUNY Canton is in the process of making some exciting upgrades to cable TV lineup on campus. More details will be available soon.
34 Cornell Drive
Canton, NY 13617
Help Desk Hours:
Monday-Thursday: 8 am – 5 pm
Friday: 8 am – 4:30 pm
New York Time (GMT -5)