Employee Assistance Program

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What is the Employee Assistance Program (EAP)?

The Employee Assistance Program at SUNY Canton is a voluntary, confidential assessment and referral program that provides EAP logoservices as requested by employees. EAP is a benefit offered to you and your family members. It is a voluntary program designed to offer a highly professional, confidential source of help for people who need assistance with personal problems or concerns. The program offers assessment, referral and a 24- hour, 7-day a week answering service. Services may include:

  • Assistance with family related problems;
  • Assistance with emotional or physical illness, alcohol, and other drug-related problems;
  • Information on resources for child care, eldercare, legal and financial support services;
  • Workplace health education and employee wellness programs.

Confidentiality is paramount. The only exceptions are:

  • when information is required by law;
  • when a person is likely to harm him/herself or others; or
  • when a workplace rule is broken.


There are many ways to access EAP services:

Self Referral: Any employee may contact EAP directly by calling your local EAP coordinator. Contact information is listed on this brochure.

Supervisory Referral: A supervisor may suggest or recommend EAP to an employee but it is still the employee's decision whether or no to contact EAP.

Third Party Referral: Co-workers, friends, families and others may suggest contacting the EAP office for assistance.

Union Referral: Union representatives may also recommend EAP to an employee but it remains the employee's decision whether or not to contact EAP.

The SUNY Canton EAP Program is a Joint Labor/Management Program Supported By:

  • Governor's Office of Employee Relations
  • SUNY Canton Administration
  • Civil Service Employees Association
  • United University Professions
  • Public Employees Federation
  • Council 82

Obtaining EAP services is as easy as making a phone call. Coordinators will connect you to the services you need, professionally and confidentially.

For further information contact one of the SUNY Canton EAP coordinators: Amanda Crump or Kristen Roberts at the EAP office 386-7404 or by emailing eapcoordinator@canton.edu.

The SUNY Canton EAP Office:

Payson Hall, Room 207
SUNY Canton
Canton, New York 13617
Phone: 386-7404

EAP Coordinators:
Kristen Roberts
R.J. Thayer

People may be experiencing more stress and intense emotions during this time of uncertainty. You are not alone. There are many useful resources available to address a variety of mental health needs for you and your family. Headspace: A New State of Mind offers a collection of meditation, sleep, and movement exercises to help you through these stressful and challenging times. Here are some additional resources:

  • NYS Emotional Support Line: 1-844-863-9314
  • Crisis Text Line: Text "Got5" to 741-741
  • National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
  • NYS HOPEline: 24/7 Help with Addiction, Substance Use, and Gambling
Call 877-846-7369 | Text HOPENY (467369)
  • New York State Domestic Violence Hotline: 1-800-942-6906
  • New York State Domestic Violence Text Line: 1-844-997-2121

EAP Resources

Work Life logoWork Life Services

Work-Life Services provides New York State employees with a comprehensive network of resources to address their work, home, and life issues.

Family Resources

You can also contact the regional EAP rep:

Gregg Dickerson
702 Stowersville Road
PO Box 494
Lewis, NY 12950

Office: (518) 873-3201
FAX: (518) 873-3202