Employee Assistance Program

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What is the Employee Assistance Program (EAP)?

The Employee Assistance Program at SUNY Canton is a voluntary, confidential assessment and referral program that provides EAP logoservices as requested by employees. EAP is a benefit offered to you and your family members. It is a voluntary program designed to offer a highly professional, confidential source of help for people who need assistance with personal problems or concerns. The program offers assessment, referral and a 24- hour, 7-day a week answering service. Services may include:

  • Assistance with family related problems;
  • Assistance with emotional or physical illness, alcohol, and other drug-related problems;
  • Information on resources for child care, eldercare, legal and financial support services;
  • Workplace health education and employee wellness programs.

Confidentiality is paramount. The only exceptions are:

  • when information is required by law;
  • when a person is likely to harm him/herself or others; or
  • when a workplace rule is broken.


There are many ways to access EAP services:

Self Referral: Any employee may contact EAP directly by calling your local EAP coordinator. Contact information is listed on this brochure.

Supervisory Referral: A supervisor may suggest or recommend EAP to an employee but it is still the employee's decision whether or no to contact EAP.

Third Party Referral: Co-workers, friends, families and others may suggest contacting the EAP office for assistance.

Union Referral: Union representatives may also recommend EAP to an employee but it remains the employee's decision whether or not to contact EAP.

The SUNY Canton EAP Program is a Joint Labor/Management Program Supported By:

  • Governor's Office of Employee Relations
  • SUNY Canton Administration
  • Civil Service Employees Association
  • United University Professions
  • Public Employees Federation
  • Council 82

Obtaining EAP services is as easy as making a phone call. Coordinators will connect you to the services you need, professionally and confidentially.

For further information contact one of the SUNY Canton EAP coordinators: Amanda Crump or Kristen Roberts at the EAP office 386-7404 or by emailing eapcoordinator@canton.edu.

The SUNY Canton EAP Office:

Payson Hall, Room 207
SUNY Canton
Canton, New York 13617
Phone: 386-7404

EAP Coordinators:
Amanda Crump
Kristen Roberts
R.J. Thayer

People may be experiencing more stress and intense emotions during this time of uncertainty. You are not alone. There are many useful resources available to address a variety of mental health needs for you and your family. Headspace: A New State of Mind offers a collection of meditation, sleep, and movement exercises to help you through these stressful and challenging times. Here are some additional resources:

  • NYS Emotional Support Line: 1-844-863-9314
  • Crisis Text Line: Text "Got5" to 741-741
  • National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
  • NYS HOPEline: 24/7 Help with Addiction, Substance Use, and Gambling
Call 877-846-7369 | Text HOPENY (467369)
  • New York State Domestic Violence Hotline: 1-800-942-6906
  • New York State Domestic Violence Text Line: 1-844-997-2121

EAP Resources

Work Life logoWork Life Services

Work-Life Services provides New York State employees with a comprehensive network of resources to address their work, home, and life issues.

Family Resources

You can also contact the regional EAP rep:

Gregg Dickerson
702 Stowersville Road
PO Box 494
Lewis, NY 12950

Office: (518) 873-3201
FAX: (518) 873-3202