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Information Services

The Mission of SUNY Canton’s Information Services Division is to supply the highest quality, reliable, secure information technology and services possible to the SUNY Canton user community, within the resources available to the division.

In keeping with the State’s COVID-19 social distancing protocols, the Helpdesk is limited to phone, email, and remote assistance only. In-person assistance can still be provided at the discretion of the Helpdesk staff and only if your issue is determined to require it.

Should you need in-person assistance or drop-off/pickup of items, a technician will schedule a time for an exchange. If you are bringing in a computer with an issue with an appointment, be advised that we cannot work on it “with you” as close contact is to be avoided. Entry into the building and Helpdesk is limited to IS employees only.

Printing is available in each residence hall outside of the RA office. See the Instructions for Printing from a Personal Laptop.

Thank you for your patience as we continue to operate as best we can during this difficult situation.

Additional IT Resources

Information Services
SUNY Canton
34 Cornell Drive
Canton, NY 13617

Southworth Library

Help Desk Hours:
Monday-Thursday: 8 am – 5 pm
Friday: 8 am – 4:30 pm
New York Time (GMT -5)

Winter/Summer Hours:
Monday – Friday: 8 am – 4 pm