Student Accounts
The Student Accounts Office is located in the One-Hop Shop Student Service Center and works in cooperation with the Financial Aid Office and the Registrar to assist students with billing, payment options, and refund processes.
We understand that when planning for college it is important to:
- understand how the billing process works
- know the cost to attend SUNY Canton
- understand the charges on your bill
- know how to avoid late fees
- understand the financial aid refund process
We provide students with detailed information on:
- Billing requirements
- Costs for the current semester
- Payment options
- Reduction of charges - liability for charges after withdrawal or schedule changes
- Refund options - due to an overpayment
- Taxpayer Relief Act Information (1098T)
- Title IV Refund Policy (calculation)
- Withdrawal - from college (all courses)
- Withdrawal - from individual courses
Further detailed information can be obtained in the college catalog.
Frequently Asked Questions
What are the costs for the current academic year?
- Tuition
- Fees, Mandatory
- Fees, Optional
- Fees, Other
- Room
- Meals
- Books & Supplies
- Transportation
- Incidental Expenses
What happens when I withdraw from school?
- A re-calculation of charges and financial aid is done when you withdraw from the college (all courses).
- A fee is charged when you withdraw from individual courses and not all. This may impact your financial aid eligibility for the current and/or following semesters (see the Satisfactory Academic Progress requirements for details).
How can I pay my college bill?
- PAPER CHECK: Make check payable to 'SUNY Canton'. Be sure to include the student's Banner ID on the check. Mail in to the Student Service Center. U.S. Funds only.
- ONLINE: Pay by credit card or electronic withdrawal from a checking or savings account through the Transact Payments Portal. Students can click through their UCanWeb, go to their billing menu and their Transact Payments billing portal and click on “Make a Payment” and manually enter the amount they are paying.
(Please Note: You cannot set up a payment plan by using the “Make a Pay-ment” option, please follow the instructions below for payment plans.) - PAYMENT PLAN: SUNY Canton has partnered with Transact Payments; this plan allows you to pay the balance of your bill over a 4 or 5 month period for the semester, depending on when the plan is set-up. The enrollment fee is $35/semester. Enrolled students can enroll through UCanWeb by going to their billing menu and entering their Transact Payments Portal. For questions about the payment plan, contact a representative at 877-821-0625. (Please note: Payment Plan options are only for enrolled degree students).
- Bills are sent out to students each semester with a specific due date. Failure to complete all billing requirements can cause late fees, the loss of courses and room assignments. Please keep an eye on your SUNY Canton email for all updates or call (315)386-7616 with billing questions.
How do I access my refund?
- Refund preferences can be set up through BankMobile Disbursements, a technology solution, powered by BMTX, Inc. at RefundSelection.com.
- For more information regarding our refund process, please visit our Refunds page.
How can I pay my Deposits (Enrollment and/or Housing)
- PAPER CHECK: Make check payable to 'SUNY Canton'. Be sure to include the student's Banner ID on the check. Mail in to the Student Service Center. US Funds only.
- ONLINE: Pay by credit card or electronic withdrawal from a checking or savings account online at SUNY Canton Online Payment. Select the semester you intend to begin and then select the option pertaining to the deposits you are paying.
One-Hop Shop
Miller Campus Center - 1st Floor
34 Cornell Drive
Canton, NY 13617
Tel: (315) 386-7616
Fax: (315) 386-7930
billing@canton.edu
finaid@canton.edu
registrar@canton.edu
Regular Office Hours:
Monday, Tuesday, Wednesday, Friday
8:00 am-4:30 pm
Thursday
9:00-4:30 pm
Summer/Vacation Office Hours:
Monday, Tuesday, Wednesday, Friday
8:00 am-4:00 pm
Thursday
9:00-4:00 pm