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Billing Instructions

Bills are generated on UCanWeb each semester, approximately 30 days before the due date. Students will receive an email reminder at their SUNY Canton email address and another by postcard. See the detailed billing instructions for each semester for a breakdown of the billed charges and the steps to complete in the online billing.

The standard due dates are as follows: (subject to change)

Every semester students are required to complete the required online billing forms in their UCanWeb account by the due date. After reviewing the bill payment arrangements must be made to pay any balance due. Failure to complete this process can result in a late fee being assessed, being dropped from classes, and room assignments. Students are encouraged to contact the Student Service Center if they have difficulty meeting the deadline for assistance. Below is a powerpoint to help guide you through the required online process.

View the Billing Instructions

Once all online forms have been completed the bill will be reviewed by a staff member in the Student Service Center. There are a number of reasons that processing of a bill can delayed including non-payment and incomplete financial aid applications. It is important to monitor your SUNY Canton email account for updates. Once your bill has been completely processed an email receipt will be sent to the students' SUNY Canton email address.

Additional Notes

Financial Aid Deferments

Certified financial aid may appear on the bill to assist you in determining your balance due. Although the actual funds have not yet been received, SUNY Canton assumes you will follow the appropriate financial aid procedures to have this aid credited to your account. Failure to complete the financial aid process will result in the cancellation of the anticipated financial aid. If you have applied for financial aid that does not appear as a credit on your bill, contact the Student Service Center to check the status and/or inquire about a deferment prior to the bill due date.

Hold Policy

Untimely payment of outstanding student account balances may result in a hold being placed on a student's account and the subsequent withholding of enrollment, grades, diplomas and class selection. Students are encouraged to contact the Student Service Center to discuss any special circumstances surrounding an outstanding account. Balances remaining at the end of the semester are subject to referral to the New York State Attorney General or a collection agency.

One-Hop Shop
Miller Campus Center - 1st Floor
34 Cornell Drive
Canton, NY 13617

Tel: (315) 386-7616
Fax: (315) 386-7930

Regular Office Hours:
Monday, Tuesday, Wednesday, Friday
8:00 am-4:30 pm
9:00-4:30 pm

Summer/Vacation Office Hours:
Monday, Tuesday, Wednesday, Friday
8:00 am-4:00 pm
9:00-4:00 pm