What To Expect Before The Refund:

SUNY Canton delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc.. Visit this link for more information about Refund Choices..

View our third-party servicer contract for refund management.

When the Refund Is Ready For Disbursement:

The college issues refunds to students and parents when the amount paid on the student account exceeds the charges incurred.

Financial aid refunds begin the 5th week of classes each semester after federal financial aid funds have been received and processed. Refunds from New York State aid are typically not available until weeks 6-8 of classes due to the lengthy certification process.

Students will receive an email notifying them when financial aid has been paid to their account and a separate email when a refund has been posted.

Student Refunds: Refunds are sent electronically to BMTX, Inc. on a weekly basis and distributed based on the refund preference you choose. Refunds are typically available on Fridays, pending any technical difficulties.

Parent Refunds: Issued by paper check only by the college. There is currently no electronic option for parents. Parent refund checks are mailed on Fridays.

If you have any questions or concerns regarding your refund, contact the One Hop Shop for assistance.

Helpful Links:

One-Hop Shop
Miller Campus Center - 1st Floor
34 Cornell Drive
Canton, NY 13617

Tel: (315) 386-7616
Fax: (315) 386-7930

Regular Office Hours:
Monday, Tuesday, Wednesday, Friday
8:00 am-4:30 pm
9:00-4:30 pm

Summer/Vacation Office Hours:
Monday, Tuesday, Wednesday, Friday
8:00 am-4:00 pm
9:00-4:00 pm