Helpful Benefit Phone Numbers & Web Sites

Organization and Web Sites

Phone Number


Accident Reporting System (ARS) 1-888-800-0029 Workers' compensation claims reporting for state employees
AIG Retirement 1-888-569-7055 SUNY Voluntary Savings Plan
College Savings Program 1-877-697-2837 College savings program for state employees
CSEA Benefit Fund 1-800-323-2732, press 3 CSEA member benefit information
CSEA Membership Department 1-800-342-4146 CSEA membership information
CSEA Partnership 518-457-6306 Clerical and Secretarial Employee Advancement Program
Davis Vision 1-800-999-5431 Vision care coverage for CSEA and UUP employees
Deferred Compensation Plan 1-800-422-8463 Savings plans for state employees
Delta Dental 1-800-322-6384 Dental benefits for UUP employees
Emblem Health 1-877-411-3625 Dental benefit for MC employees
Empire Plan 1-877-769-7447 Empire Plan participants
Empire Plan Major Medical - United HealthCare 1-877-769-7447
Empire Plan enrollees medical/surgical plan
Prior authorizations for MRI scans, etc, doctor should call
Empire Plan Hospital - Blue Cross 1-877-769-7477 Empire Plan enrollees hospitalization plan
Empire Plan MedCo prescriptions 1-877-769-7477 Empire Plan enrollees prescription plan
Empire Plan Benefits Management Program 1-877-769-7477 Pre-admission and discharge review and pre-certification for certain treatments including MRI, MRA, Pet Scans, other scans
Empire Plan Home Care Advocacy Program (HCAP) 1-877-769-7477 Empire Plan enrollees home care and medical supply program
Empire Plan Mental Health - GHI ValueOptions 1-877-769-7477 Empire Plan enrollees psychiatric care and substance abuse program
Empire Plan Complementary and Alternative Medicine Program (CAM) 1-877-769-7477 Empire Plan enrollees alternative medicine (acupuncture, massage therapy, dieticians, Nutritionists) program
Empire Plan Nurse Line 1-800-439-3435 Empire Plan enrollees source for medical information and health tips
Employee Assistance Program 315-386-7404
Employee Assistance program for NYS employees and families
EyeMed 1-877-226-1412 Vision for MC Employees
Fidelity - Optional retirement carrier 1-800-343-0860 (plan ID 72777) Fidelity Investment plan participants
Flex Spending Account 1-800-358-7202 Dependent and Health Care flexible spending account
Internal Revenue Service 1-800-829-1040 Federal tax information and forms
Medicare 1-800-633-4273 Medicare and general retirement planning information
NYPERL (Long-term care) 1-866-474-5824 Long-Term Care Insurance for State employees
NYS Department of Civil Service 1-800-833-4344 State employee benefit and employment information
NYS Department of Labor 518-457-9000 Unemployment insurance, job and career information and resources
NYS Department of Taxation 1-800-225-5829 New York State tax information forms
NYS Employees' Retirement System (ERS) 1-888-805-0990
ERS retirement system members
NYS Office of the State Comptroller 518-474-4044 Payroll and retirement information for state employees
NYS TRS - Teachers Retirement System 1-800-348-7298 TRS retirement system members
NYS Workers' Compensation Board 518-474-6674 Workers' Compensation information
Pearl Insurance 1-800-833-4657 Group insurance products for CSEA and M/C employees
Social Security Administration 1-800-772-1213 Social Security and Medicare information
State Insurance Fund 518-437-6400 State workers' compensation carrier
SUNY Retirement Plan Options and Eligibility - Options for selecting a retirement system
TIAA-CREF Retirement System 1-800-842-2776 Tax deferred annuity plans
US Savings Bonds 1-800-426-9314 Savings Bonds for state employees
UUP Benefit Trust Fund 1-800-887-3863 Dental, Vision, and other union benefits for UUP
Voya - Optional retirement carrier 1-800-584-6001 Voya retirement plan participants