How do I contact the New York State Empire Plan?
The Empire Plan (001)
Service Area: Available to enrollees and their eligible dependents worldwide.
- Contact Information: 1-877-7-NYSHIP (1-877-769-7447)
- Empire Plan Primary Care Physician Directory
- The Empire Plan Website
- Medical Program: UnitedHealthcare P.O. Box 1600, Kingston, NY 12402-1600 TTY: 1-888-697-9054
- Hospital Program: Empire BlueCross, NYS Service Center, P.O. Box 1407, Church Street Station, New York, NY 10008-1407 TTY: 1-800-241-6894
- Mental Health/Substance Abuse Program: Beacon Health Options, Inc., P.O. Box 1850, Hicksville, NY 11802 TTY: 1-855-643-1476
- Empire Plan Mental Health - Beacon Health Website & Provider Look-up Tool
- Prescription Drug Program: CVS Caremark, Inc., P.O. Box 6590, Lee’s Summit, MO 64064-6590 TTY: 711