Help Desk

The campus has an Information Services Help Desk to assist you on a wide range of problems and/or questions.

You can contact the Help Desk to report problems or to make a request regarding campus PCs, printers, network issues, account problems, or multimedia equipment (requests too).

When sending a message please include your name, room location, a brief description of the equipment, and describe the problem(s) you are having. If your request is an emergency, give us a call and provide the same information, or stop by Southworth Library 120 (next door to the Cyber Café).

Help Desk Hours:

Monday-Thursday: 8:00 am – 5:00 pm
Friday: 8:00 am - 4:30 pm
New York Time (GMT -5)

For support during these hours, call 315-386-7448 or email

Winter/Summer Help Desk Hours:

Monday-Friday: 8:00 am - 4:00 pm
Closed weekends

For support during these hours, call 315-386-7448 or email

Some student employment opportunities are available as Help Desk Assistants. Please apply at the Help Desk.

Information Services
SUNY Canton
34 Cornell Drive
Canton, NY 13617

Southworth Library

Help Desk Hours:
Monday-Thursday: 8 am – 5 pm
Friday: 8 am – 4:30 pm
New York Time (GMT -5)

Winter/Summer Hours:
Monday – Friday: 8 am – 4 pm