What is "NetID"?
NetID formalizes what has been known generically as an individual’s “computer username” or “network account”. It is the username/password credentials used to login to a growing list of services:
- Campus computers [faculty, staff and students]
- Microsoft Office 365 [faculty, staff and student email]
- SUNY web-based services [employee portal, DegreeWorks, etc.]
- Library resources from off-campus
- SUNY Canton secured wireless network
- Barracuda spam quarantine
- Never give out passwords. Emails requesting/demanding a reply with your username and password are phishing emails sent with the intent to steal your login credentials.
- Is set with an initial default password at the time an account is created.
- It is strongly recommended passwords are changed often and are complex in nature. See Microsoft's Tips for Creating a Strong Password.
NetID password management
To change your NetID password, you can...
- Login to a campus computer and press CTRL-ALT-DEL and select Change a password.
- From a web browser, login to the Office 365 portal (https://portal.office.com)
- Click on your profile picture in the upper right and select My Account in the menu that opens.
- Click on Change Password in the Password tile.
From that same My Account page, you can increase the security of your account by setting up multi-factor authentication.
What is Multi-Factor Authentication?
Multi-factor authentication (MFA), also known as two-factor authentication (2FA), is a method that adds additional security to your account by prompting you during the sign-in process for an additional form of identification.
Once configured, the sign-in process requires:
- Something you know (your NetID and password)
- Something you have, such as your mobile device (authenticator app or phone call), or a security key (Yubikey).
The campus’ MFA solution is Microsoft’s Azure MFA.
Currently, MFA is optional but highly encouraged for Microsoft 365 access (Email, Teams, OneDrive, Office apps) and is required for access to SUNY Canton’s remote computer labs. Banner Workflow will also be requiring MFA for off-campus access soon.
Azure MFA allows for multiple methods for identity verification:
- Microsoft Authenticator app
- Other Authenticator apps (Google Authenticator and Authy are two examples)
- Hardware tokens, such as Yubikey.
- SMS (available but not recommended)
- Voice call
The Microsoft Authenticator app is the preferred option and provides push notification, as well as code generation. For those requiring access to the campus’ remote computer labs (and Banner Workflow shortly), the Microsoft Authenticator app with push notification is required.
Instructions for configuring Azure MFA with the Microsoft Authenticator app: Azure AD MFA Setup
Self-Service Password Reset
When you setup MFA and your methods for verification, you will also be able to use Microsoft’s self-service password reset (SSPR) to reset your password if you have forgotten it.
You can reset your password at the Microsoft password reset portal: https://passwordreset.microsoftonline.com
If you have not setup additional security for your account to enable SSPR access, or are having issues resetting your password, or are continuing to experience login issues, you may contact the Information Services Help Desk at 315-385-7448.
34 Cornell Drive
Canton, NY 13617
Help Desk Hours:
Monday-Thursday: 8 am – 5 pm
Friday: 8 am – 4:30 pm
New York Time (GMT -5)
Monday – Friday: 8 am – 4 pm