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Commencement Frequently Asked Questions (FAQs)

General Questions

Do I need tickets?

Yes, tickets are required for all guests (including children) attending the Commencement ceremony. There is a five-ticket limit per student so we can be sure that all guests can be seated in the Field House. Only infants may attend without a ticket. Space is limited, so we ask that infants sit with a parent and car seats are stored outside the venue.

Each student who has completed their Apply to Graduate application through their UCanWeb account by the appropriate deadline** and pre-ordered their regalia online at http://collegegrad.herffjones.com/ by March 15, will receive their guest tickets in their Commencement Packet when picking up their regalia. If you do not complete the Apply to Graduate form by the appropriate deadline**, you will not be eligible for guest tickets to the Commencement ceremony.

May 2020 Graduates: Apply to Graduate January 1, 2020 – March 15, 2020


Can I get extra tickets?

If there are any EXTRA TICKETS available, they will be given out via a raffle on Monday, May 4, 2020.

On Tuesday, May 5 at 4:00 p.m., any student who has not picked up their cap and gown and Commencement Packet (or notified the Bookstore) will forfeit their five guest tickets and will no longer have access to them.  These unclaimed tickets will then be included in the raffle for extra tickets on Saturday, May 5. 

To be included in the Extra Ticket Raffle, please complete the . This form must be completed by 11:59 p.m. on Friday, May 1, 2020.

Students who receive extra tickets will be notified via school email by Tuesday, May 5.

Is there anything I need to do to make sure I am eligible to walk at the Commencement ceremony?

If you plan on attending the Commencement ceremony in May 2018, the online Apply to Graduate form on UCanWeb must be submitted by the appropriate deadline.**

May 2020 Graduates:  Apply to Graduate January 1, 2020 – March 15, 2020

If you do not submit the form by the appropriate deadline, a $20 Apply To Graduate Late Fee will be imposed and you will not be eligible for guest tickets to the Commencement ceremony. If you have questions regarding your degree requirements, please contact your Dean’s Office or your advisor.


How do I get my cap, gown, and tassel?

You must pre-order your cap, gown, and tassel online at http://collegegrad.herffjones.com/ by March 15, 2020. Payment is due at time of pickup ($40 tax included).

*** If you already have regalia and do not need to order, then you MUST notify the Campus Bookstore (bookstore@canton.edu) by March 15 so that a Student Commencement Packet will be reserved for you.

Pre-ordered regalia will be available for pick-up at the Campus Bookstore beginning April 20 through May 1 at 4:00 p.m.
Bachelor degree hoods ($30 tax included) will be available for purchase at the Bookstore when you pick up your regalia.

Honor graduates with a GPA of 3.25 or higher are eligible to wear a gold tassel. Upon request and verification, honor students may purchase a gold tassel ($5 tax included) at the Bookstore.

When you pick-up your regalia, you will receive a Student Commencement Packet which will include rehearsal instructions, pertinent information and your guest tickets. You must pick up your regalia/Student Commencement Packet (or make alternate arrangements with the Bookstore) by 4:00 p.m. on May 1 OR YOU WILL FORFEIT YOUR COMMENCEMENT TICKETS.

Is there a rehearsal?

Commencement rehearsal is scheduled for Friday, May 8, at 1:00 p.m.  Meet in the Ice Arena in Roos House and line up behind your School flag.  Graduates participating in the ceremony must attend rehearsal.


What time should I arrive for Commencement?

Students participating in the commencement ceremony must arrive inside the Ice Arena in Roos House by 9:30 a.m. This will ensure that participants are not delayed in the incoming traffic on campus. This will also allow time for the Marshals to direct degree candidates to their proper place in the processional line.

Students who arrive late will need to wait until the procession has completed and will not be seated with their school/degree program.

Guests should plan to arrive early enough to park their vehicle and make their way to Roos House. Doors to Roos House will open at 8:30 a.m. The Commencement procession begins at 10:15 a.m., with the ceremony beginning promptly at 10:30 a.m.

Are there special accommodations for those with disabilities?

Interpreting services will be provided on stage for the hearing impaired during the Commencement ceremony.

Mobility impaired guests can be dropped off at the main entrance of Roos House. Please be sure to have your guest ticket with you for entrance. Limited handicapped parking will be available behind Roos House in Lot 23 for cars with official handicap identification.

Guests with disabilities should plan to arrive early for the best seating availability.  For guests with wheelchairs, walkers or other mobility issues that are unable to navigate the bleachers, ground-level seating will be available. This seating is limited; we ask that you please call 315-386-7838 to inquire about special seating.


How long is the ceremony?

The ceremony lasts approximately two hours, and all candidates present at the ceremony will be recognized individually by name as they cross the stage.


When do I get my diploma?

Diplomas will be mailed to May graduates during the summer once all requirements for graduation are confirmed.


Are there any restrictions?


SUNY Canton cares about the safety of its new graduates and their families. We ask that attendees do not bring backpacks or large bags into the Field House. As a precaution, all items may be inspected before visitors enter the Field House for the Commencement ceremony. The College appreciates your cooperation in making this a safe and memorable event for all.

Animals at Commencement

While we allow guests who utilize service animals to bring their important companions to Commencement, it is inappropriate for animals not trained to deal with large crowds, noise, and confusion to be part of the celebration.  Animals are NOT allowed at Commencement, except SERVICE ANIMALS required to perform tasks for persons with disabilities.

New York State Law prohibits leaving an animal inside a confined vehicle in extreme heat or cold without proper ventilation or other protection.  For the safety and comfort of the animals and our guests, it is important that pets be left at home. Guests who insist on bringing pets to the ceremony will be asked to leave immediately. No exceptions will be made for graduates or guests.

Balloons and Selfie-Sticks

Balloons and Selfie-Sticks are NOT ALLOWED in the Field House. Balloons can do damage to the facility’s air handling system and selfie-sticks disrupt the flow of the Commencement proceedings. Please refrain from bringing them to Commencement.

Can my children walk across the stage with me?

No. Children are not permitted to walk across the stage. We welcome children to attend the ceremony. However, there is no supervision or childcare provided while a parent participates in the ceremony. Please have an adult present with children at all times during the event.

Special Events Coordinator
Amber Baines
Phone: 315-386-7918